Apex Care Privacy Policy

Last Updated: January 2026

Overview

At Apex Care, we recognize the sensitivity of your health information. Our privacy framework is built to ensure that your medical journey remains confidential, secure, and under your control. We only process data that is essential for delivering clinical excellence and emergency support.

1. Data We Collect

We only collect data that is strictly necessary to provide our healthcare services.

Health Data

Medical prescriptions, blood group, medication history, and lab reports.

Location Data

Real-time GPS to help you find the nearest hospital or blood donor.

Technical Data

IP address and device ID to ensure secure access to your medical records.

2. Purpose of Processing

Your data is used specifically for:

E-Pharmacy

Verifying and fulfilling your medicine orders.

Emergency Services

Connecting blood seekers with matching donors in real-time.

Hospital Directory

Helping you navigate to verified healthcare facilities.

AI Assistance

Providing 24/7 guidance through our smart health bot.

5. Sharing with Third Parties

We only share your data with:

Recipient	Purpose
Registered Pharmacists	To verify your prescriptions.
Verified Hospitals	Only when you initiate an appointment or emergency request.
Government Authorities	Only if required under the DPDP Act for public health emergencies.

Your Health. Your Data. Our Priority.